A legal disclaimer

www.alionendeavors.com

1. Introduction
ALION Endeavors LLC ("ALION," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through our website, business communications, and services.
This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.
This policy applies to our digital marketing, website development, business systems, automation and AI services, computer repair and technical support, and related business operations.

2. Information We Collect
Depending on how you interact with ALION, we may collect:

Contact information: Name, email address, telephone number, business name, and mailing or service address.
Service information: Project requirements, appointment details, repair requests, device information, estimates, invoices, and customer communications.
Business information: Information you provide when requesting websites, marketing, software, automation, or other business services.
Payment and transaction information: Billing details, payment status, and transaction records. Payment-card information may be processed by third-party payment providers rather than stored directly by ALION.
Website usage information: IP address, browser type, device characteristics, pages visited, and information collected through cookies or analytics technologies.
Messaging information: Mobile phone numbers, message content, messaging preferences, consent records, and opt-out requests.

For computer repair, we may encounter information stored on customer devices. We access device data only as reasonably necessary for authorized services, troubleshooting, or data transfer.

3. How We Use Information
We may use personal information to:

Respond to questions and service requests.
Schedule appointments and coordinate computer repairs.
Provide estimates, project updates, invoices, and customer support.
Deliver digital marketing, website development, business systems, and automation services.
Communicate about active projects, service appointments, and repair status.
Maintain records of transactions and customer authorizations.
Improve our website, services, and customer experience.
Protect our systems, investigate misuse, and comply with legal obligations.
Send promotional communications only where permitted by applicable law and any required consent.

4. SMS and Text Messaging Privacy
ALION Endeavors LLC may use text messaging through GoDaddy Conversations or another authorized business messaging provider to communicate with customers and prospective customers.

Information Collected for Text Messaging
When you choose to receive text messages from ALION, we may collect your mobile number, your consent preferences, the date and method of consent, and records of messages exchanged.

Types of Messages
Depending on your request and consent, messages may include:

Responses to inquiries you initiate.
Appointment confirmations and reminders.
Computer repair status updates.
Estimates and service approval requests.
Project scheduling and service-related notifications.
Customer support and follow-up communications.

We do not enroll customers in promotional text campaigns merely because they submit a service inquiry.

How You Consent
You may consent to receive text messages by selecting an optional SMS consent checkbox on an ALION website form, completing another documented opt-in process, or initiating a text conversation and requesting a response, as applicable.

Submitting a phone number by itself does not automatically enroll you in recurring promotional messages.

Consent to receive optional text messages is not a condition of purchasing goods or services.

Opting Out
You may opt out of ALION text messages at any time by replying STOP to a message.

For assistance, reply HELP or contact us at info@alionendeavors.com.
Message frequency varies based on your inquiries, appointments, and services. Message and data rates may apply.

Mobile Information Sharing
ALION Endeavors LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent records with third parties or affiliates for their marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with third parties for their independent marketing purposes.

We may disclose information to messaging service providers and other vendors solely as necessary to deliver messages, operate our services, maintain security, or comply with legal obligations, subject to appropriate contractual and confidentiality protections.

SMS Privacy and Data Sharing

ALION Endeavors LLC does not sell, rent, or share mobile phone numbers,

SMS opt-in information, or text messaging consent records with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for their independent marketing purposes.

We may use authorized messaging service providers solely to deliver communications and operate our messaging services, subject to appropriate confidentiality and data protection requirements.

5. Cookies and Analytics
Our website may use cookies and similar technologies to support site functionality, understand visitor activity, and improve our services.
Where applicable, you may manage cookie preferences through available website controls or your browser settings.
Some third-party analytics or advertising services may collect information according to their own privacy policies. We will provide additional notices or choices where required by law.

6. Service Providers and Third Parties
We may use trusted service providers for website hosting, communications, payment processing, analytics, scheduling, customer management, and technical operations.
These providers may process information on our behalf for authorized business purposes.
We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction, subject to applicable requirements.
We do not sell personal information as part of our ordinary business operations. Any data practices subject to additional legal notice or consent requirements will be handled accordingly.

7. Computer Repair and Customer Data
Customers should back up important information before submitting devices for repair whenever possible.
During authorized diagnostics, repair, or data transfer, ALION personnel may need limited access to files, operating systems, or device settings.
We take reasonable precautions to restrict unnecessary access and protect customer information. Temporary copies created for authorized service purposes will be deleted when no longer needed, subject to agreed service requirements and applicable recordkeeping obligations.
We do not intentionally access, copy, or disclose personal files unrelated to the authorized service.

8. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure.
However, no electronic storage or transmission method is completely secure.

9. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, meet legal obligations, and protect our legitimate business interests.
SMS consent and opt-out records may be retained as needed to document messaging preferences and demonstrate compliance.

10. Your Privacy Choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we maintain about you.
You may also request that we stop sending optional communications.
To submit a privacy request, email info@alionendeavors.com. We may need to verify your identity before completing certain requests.

11. Children's Privacy
Our website and services are not directed toward children under age 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization.
If you believe a child has provided personal information to us, please contact us.

12. External Websites
Our website may contain links to third-party websites. ALION is not responsible for their independent privacy practices. We encourage visitors to review those websites' policies.

13. Changes to This Privacy Policy
We may update this policy to reflect changes in our services, technology, or legal obligations.
Revisions will be posted on this page with an updated effective date. Where required, we will provide additional notice or obtain consent.

14. Contact Information
ALION Endeavors LLC
Website: https://www.alionendeavors.com
Email: info@alionendeavors.com
Business location: 1536 13th Street, Silvis, IL 61282
Business telephone: 309-388-3265
For questions regarding privacy, personal information, or SMS communications, contact us using the information above.

A legal disclaimer

Contact information: Name, email address, telephone number, business name, and mailing or service address.

Service information: Project requirements, appointment details, repair requests, device information, estimates, invoices, and customer communications.

Business information: Information you provide when requesting websites, marketing, software, automation, or other business services.

Payment and transaction information: Billing details, payment status, and transaction records. Payment-card information may be processed by third-party payment providers rather than stored directly by ALION.

Website usage information: IP address, browser type, device characteristics, pages visited, and information collected through cookies or analytics technologies.

Messaging information: Mobile phone numbers, message content, messaging preferences, consent records, and opt-out requests.

For computer repair, we may encounter information stored on customer devices. We access device data only as reasonably necessary for authorized services, troubleshooting, or data transfer. 3. How We Use Information We may use personal information to:

Respond to questions and service requests.

Schedule appointments and coordinate computer repairs.

Provide estimates, project updates, invoices, and customer support.

Deliver digital marketing, website development, business systems, and automation services.

Communicate about active projects, service appointments, and repair status.

Maintain records of transactions and customer authorizations.

Improve our website, services, and customer experience.

Protect our systems, investigate misuse, and comply with legal obligations.

Send promotional communications only where permitted by applicable law and any required consent.

Responses to inquiries you initiate.

Appointment confirmations and reminders.

Computer repair status updates.

Estimates and service approval requests.

Project scheduling and service-related notifications.

Customer support and follow-up communications.

For computer repair, we may encounter information stored on customer devices. We access device data only as reasonably necessary for authorized services, troubleshooting, or data transfer.

3. How We Use Information
We may use personal information to: